Sales Engineer & Implementation Engineer

Job Purpose: 

The technical Sales Engineer must be able to articulate technology and product positioning to both business and technical users. You will be working in a highly experienced team responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the technical adviser and advocate for our products.

The senior and junior Implementation Engineers will support pilots & customer deployments we are looking to hire a technical sales engineer.  For the junior position, we are happy to invest to train this person, so industry experience is a nice-to-have but not required. This person will be working with MySQL & messaging systems and some of the leading machine learning technologies on the market today . This person would install Catelas, handle database changes, new war files, content importing etc and using front end to get it set up and tested in a deployment.  In particular,

The major responsibilities of this role will include, however, are not limited to the following: 

Job Responsibilities: 

  • Installing, configuring, deploying and trouble-shooting enterprise web applications
  • working with the following:
  • Application servers (Tomcat preferred) and deploying web applications
  • Relational databases (MySQL preferred), using SQL and database configuration
  • configuring and managing Solr/Lucene preferred
  • Writing scripts to import data into MySQL, automate tasks, backup/restore database, etc.
  • configuring product settings and tuning product setup based on available system resources
  • Ability to quickly learn product functionality in an agile environment
  • Ability to diagnose system/product issues and recommend solutions
  • working with customers to answer product questions and resolve support issues
  • 30% of the job will require you to travel and meet with current clients

Job Knowledge/Skills:

  • Skilled working with MySQL & messaging systems
  • Between 0-2 years’ work experience with implementations
  • Handle database changes, new war files, content importing using front end to get it set up and tested in a deployment
  • Experience and familiarity of our products and line of business a plus
  • A B.S. in Computer Science or a related field is strongly preferred
Location: Boston, MA
Type: Full Time 
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